Oasis Way, Wembley

1. Booking and Payment

• A valid credit/debit card is required at the time of booking to secure your reservation.

• Full payment is due prior to arrival unless otherwise agreed in writing.

• All rates are inclusive of VAT where applicable.

2. Cancellation Policy

• Cancellations made 14 days or more prior to arrival will receive a full refund.

• Cancellations made within 14 days of arrival will incur a charge equivalent to 14 nights’ stay.

• Same terms apply for early departures.

3. Check-in / Check-out

• Check-in time is from 3:00 PM on the day of arrival.

• Check-out time is by 10:00 AM on the day of departure.

• Late check-out may be available upon request and subject to availability and additional charges.

4. Occupancy

• Only guests listed on the booking may occupy the apartment.

• The maximum number of occupants per apartment must not be exceeded.

• No parties or events are permitted.

5. Use of Property

• The apartments are for residential use only.

• Guests must not engage in any illegal or commercial activity on the premises.

• Quiet hours are observed between 10:00 PM and 8:00 AM.

6. Security and Damage

• A security deposit may be required before arrival and will be refunded following a satisfactory inspection after departure.

• Guests are responsible for any damage or loss caused during their stay.

• Lost keys may incur a replacement fee.

7. Housekeeping

• Weekly housekeeping service is included for stays of 7 nights or more.

• Additional cleaning can be arranged upon request and may incur an extra charge.

8. Internet and Utilities

• Complimentary Wi-Fi and utilities are included in the rental rate.

• Excessive use of utilities may be subject to additional charges.

9. Pets

• Pets are allowed in designated apartments only and must be confirmed in writing before arrival.

• Additional cleaning fees may apply.

10. Liability

• Oasis Way accepts no liability for loss or damage to personal belongings.

• Guests are advised to ensure they have appropriate insurance for personal items and travel.

11. Access

• Management reserves the right to access the apartment with prior notice for maintenance, inspection, or emergencies.

12. Force Majeure

• Oasis Way is not liable for failure to perform its obligations due to circumstances beyond its control including, but not limited to, natural disasters, strikes, acts of government, or pandemics.