Victoria One, Victoria

Terms and Conditions

Buildings are self-check in and out system. No reception is available. Keeping check in information is therefore very important.

VAT is charged at 20% for the first 28 consecutive nights and 4% thereafter.

Check in/out

Check in: 4:00pm

Check out: 11:00am

Cancellation

Whilst reservations may be accepted by West End Apartments it may, at its entire discretion, cancel the reservation up to 21 days prior to the booking date. Conversely, the guest may cancel up to 7 days before arrival, with no payment penalty.  If cancelled within 7 days, the full stay will be charged.

Reservations made may be modified or cancelled without penalty should you wish to make any changes to your confirmed booking, please note the following terms and conditions.

For bookings between the following lengths please consult these terms;

1 to 6 nights, the cancellation deadline is 7 days prior to arrival. Late cancellations will be charged the full amount.

7 to 28 nights, the cancellation deadline is 14 days prior to arrival. Late cancellations will be charged 14 nights fee, (or full amount for bookings for less than 14 nights)

29+ nights, the cancellation deadline is 28 days prior arrival. Late cancellations will be charged 28 nights fee.

If you fail to cancel and do not show up, you will be charged the full value of the booking.  Any request to cancel a reservation cannot be considered complete until you receive our cancellation confirmation or cancellation reference number.

Payment for up to 30 days will be taken in full at time of booking. No refunds will be given for advance purchase bookings.

Deposit

A deposit fee may be required at the point of guests checking in to cover any extras or incidentals above the total amount payable for the duration of your stay.