Canary Wharf Residence, Canary Wharf

Tenancy Agreement (only applicable for stays of 6 months and over)
The tenant will be asked to sign a general tenancy agreement. If a third party wants to settle the invoice with rent and VAT on behalf of the tenant, the full name, address, telephone & fax number and email address of the third party will be required in addition to the tenant’s contact details.

Deposit (only applicable for stays of 6 months and over)
To confirm a booking, we will require a deposit equal to 4 weeks rent exclusive of VAT. A full refund will be organised no later than 3 weeks after departure if the apartment is left in good condition (as specified in tenancy agreement).

Payment Policy
We require full pre-payment of rent and VAT charges prior to check-in with a maximum of 4 weeks for stays from 4 weeks onwards. Succeeding invoices will be issued every 28 days. Invoices can be paid by credit card, in cash, by cheque or via bank transfer. Our bank details will be re-confirmed on each pro-forma invoice issued.

A credit card number and expiry date of the tenant will be requested when making a booking to guarantee the apartment and to cover extra charges made by the tenant during their stay. Please note that the credit card will be pre-authorised (will be charged upon check-out only) in the amount of £250.00 upon check-in of the guest.

Cancellation & Refund Terms
All cancellations must be received in writing.

For reservations of 1 – 6 nights, notice of cancellation must be recieved 48 hours prior to the date of arrival to prevent 1 nights accommodation charge being levied as a cancellation fee.

For reservations of 7 – 28 nights, notice of cancellation must be recieved 48 hours prior to the date of arrival to prevent 2 nights accommodation charge being levied as a cancellation fee.

For reservations over 28 nights, notice of cancellation must be recieved 48 hours prior to the date of arrival to prevent 3 nights accommodation charge being levied as a cancellation fee.

Exhibitions:
Special deposit and cancellation terms will apply for stays during exhibitions.

Check-in 4pm, Check-out 11am