Bloomsbury Apartments, Coptic Street, Bloomsbury

The Supplier will raise an invoice for a Booking Agreement on the Invoice Date.

Payment pursuant to a Booking Agreement shall be made by the Customer on the Payment Dates in the Approved Currencies only. If the quoted price for a Booking Agreement is not in an Approved Currency, then the price will be converted to an Approved Currency on the Invoice Date using the relevant generally applicable exchange rates.

The following is approved Customer Payment Methods for Booking Agreements – valid credit or debit card the expiry date of which is later than the final date of the proposed occupancy of the Accommodation.

Where payment is made by bank transfer: payment must be made in full for the term of the Booking Agreement; notice of such remittance must be sent to the address notified by the Supplier; and payment must be received by the Supplier in cleared funds before Check-In, and unless full payment is received by the Supplier, access to the Accommodation reserved will not be granted.

If payment is not made by the Customer on a relevant Payment Date the Supplier shall be entitled to:

a) suspend or terminate the Booking Agreement;

b) charge interest on such late payment at 4% above the base rate of the Bank of England from time to time from the Payment Date until such date as payment is made.

Upon arrival at the Accommodation:

a) We may require details of your credit or debit card information at the time of Check-In and you hereby authorise us to charge such credit or debit card to recover any additional cost which a Supplier incurs as a result of misuse, unreasonable or careless use of the Accommodation by any Guest and/or any additional charges for goods and services provided by the Supplier or by a Network Third Party Supplier at the request of any Guest (“Additional Charges”), including, but not limited to:

• breakages, loss or damage to the Accommodation or any of its contents;
• unpaid pet charges;
• cleaning / specialist treatment charges where more than a routine cleaning is required, or smoking and/or vaping has occurred in a non-smoking Accommodation;
• additional housekeeping services (details available upon request);
• shopping services (details available upon request);
• lost key cards, electronic fobs or car park passes (if any) at an additional charge per key, fob or pass;
• any other financial loss to a Supplier or a Network Third Party Supplier e.g. where damage means the Accommodation cannot be immediately re-occupied, plus our reasonable administrative costs.

b) In case of any Additional Charges, a written statement will be sent to the Customer at the time the debit or credit card is charged with detail of the amount and reason of the Additional Charges, and the relevant invoice shall be delivered to the Customer;

c) The level of Additional Charges will be the actual cost of the cleaning, replacement, repair, additional goods or services or loss (as appropriate) incurred by the relevant Supplier or a Network Third Party Supplier, together with our applicable reasonable administration costs.

The Supplier shall refund the deposit to the Customer by transfer to the Customer’s bank account (for which bank account the Customer shall provide the Supplier with all necessary details upon request), less any deductions made pursuant to these T&Cs, within 7 days of receipt of the relevant bank account details.

Where the Supplier enters into a Booking Agreement as agent to a Network Third Party Supplier, the Customer shall pay the Supplier, and the Supplier shall then be responsible for all payments to be made to the Network Third Party Supplier.